Self Storage Questions
We know that trusting someone with your valuable belongings can be a stressful process.
Please know that we're here to help in any way we can. If you have a question that
is not answered on this page, please visit our Contact Page
to find other ways to reach us. We look forward to hearing from you.
How Do I know what size self storage unit I need?
It can be a bit tricky to determine the exact size you need. For your convenience
take advantage of our space estimator tool on our Unit Sizes page of our website.
We want to make sure that you get the size you need and therefore only pay for what
you need. Please remember that all sizes are approximate and we encourage you to
stop by and look at the unit size you are interested in to ensure that it will meet
your needs before you sign a lease agreement.
Who will have keys to my self storage unit?
Only you will have the keys to your own unit. You may lock your unit with the lock
of your choice. We sell a variety of quality locks in our retail center for your
convenience.
Do I have to sign a long-term lease?
CoolBox Private Storage rents on a month to month basis. There is no long-term lease
agreement required. For maximum flexibility you can rent for as long or as short
a period as you need.
Will my valuables and personal/business items be safe?
CoolBox Private Storage went "above and beyond" the industry standard when it comes
to security to ensure the safe and secure storage of your important possessions.
Our building has a fire sprinkler system. Our facility is fully fenced
and gated and has personalized electronic key code access to enter and depart our
facility. Our building has over 30 cameras that have DVR surveillance video monitoring.
Our building inside and out has ample lighting. Our building has solid brick on
all four sides for enhanced strength and security. Also for your peace of mind we
offer, at an additional cost, a personal insurance policy for your items in storage.
How will I know when to pay my bill and how can I pay?
CoolBox Private Storage there a number of payment options for your convenience.
We accept all major credit cards, personal checks, and cash. The easiest way is
to have an automatic draft set up on your bank account or your credit card, because
it is simply hassle free. But, we leave that up to you to decide. We also offer
pre-payment plans as well.