Why Customers Choose Us
WELCOME TO COOLBOX Self Storage
With 2 convenient locations, we offer brand new, state-of-the-art facilities. We pride ourselves on being the absolute best in the self-storage industry. We know that you, as the consumer, have many choices and we’re happy that you’ve considered CoolBox Self Storage as your provider. Our attention to detail and superior customer service is what separates us from other self-storage facilities in the area. Call or email us today and we will help you make the right decision about which storage unit would be best for you.
CoolBox Self Storage offers many wonderful features and benefits when you rent a storage unit. Our clean and well-lit office offers free Wi-Fi and a self-service coffee bar. Our showrooms are stocked with a full line of packing and moving supplies! Please feel free to contact us anytime with questions, or to schedule a complimentary tour.
45 CUSTOMER REVIEWS
- Heather C
I had an EXCELLENT experience working with Equisha Adkins at Cool Box on Caldwell Mill Road! She took the time to verify the details of the current promo that applied to my 5 x 5 unit rental and even walked me up to the units available so that I could choose one that was close to the elevator. I have been unhappy at another storage unit storage place because they regularly increased my rental costs. I am very happy that I got a better deal even without the great promo, and Coolbox is brand new with incredible, efficient and attentive customer service! My son and I transferred everything from the old unit to this facility quickly and the location is much closer to our home. I HIGHLY recommend renting a storage space from Coolbox!
- Amber Grigley
Because of my job, I am constantly moving around. As we all know moving can be a headache, stressful and VERY expensive. This time around, I needed a storage unit. What I thought would be yet another draining task ended up being the BEST moving experience. I received a referral about Cool Box. My coworker was raving about her experience and suggested I check out the property. On Saturday, February 23rd I visited the property on Caldwell Mill Road. Again, I was just going to view the facility and start shopping prices (I had to move out by March 1st so time was of the essence). As soon as I walked in, I was greeted by G.V. Meullen. He gave me a tour and went the extra mile. By the end of my visit, I felt comfortable to keep my things there due to their nice and clean facility and took advantage of their online special. Fast forward to move-in day, I took advantage of their free moving truck services. All you have to do is fill it back up with gas and you can use it to move your things in. From February 23 - May 4th when I moved out I received top-notch service. When G.V. wasn't there to help me Equisha Adkins was there to save the day as well to make my move out as smooth as can be. I highly recommend CoolBox Self Storage to all. I promise you won't regret it!
- Eric Fox
Hands down, the best storage facility I've ever used. Clean, spacious, plenty of LARGE flatbed carts to use, and solid rates. My only beef, is I wish the keypad to get through the gate was located on a pole, so you didn't have to get out of your vehicle when entering and exiting.
- Claire Hudson
Extremely helpful staff! Even though extremely busy I received excellent service. Many thanks for the recommendation from my friend Amy E !
- Amy Easton
Very knowledgeable, helpful, friendly staff. Incredibly clean & organized facility. Very pleased!
- Damita Cook
My experience was quite delightful. I used the new location in Hoover and Equiesha was amazing and made the process very easy. She was very thorough, willing to assist and because of her quality of customer service I would recommend this location to others.
- Tommy Artmann
Excellent service and help when checking in.
- Leila Parish
Wonderful experience! Everyone here is very professional and helpful. Thank you all for all the help in our move!
- Bob Williams
We have had just the most wonderful experience renting storage from CoolBox. The staff, particularly GV, is just so pleasant, attentive and helpful. When we need storage again you can rest assured that we will be back! That's the best testament you could ask for.
- Pam Maxwell
CoolBox is the best option for self storage. The facilities are clean, secure and accessible. The staff support went above and beyond what I would anticipate. GV was especially helpful making a difficult task manageable and smooth during a chaotic move. I highly recommend this facility and staff without reservation.